About this role
UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN
YOUR PASSION FOR EXCELLENCE STARTS HERE!!
1. Implement OPEX Standards • Ability to create and implement standard operating procedures in line with the OPEX standards • Orient self with thorough understanding of OPEX standards • Review the current procedures and standardize as per the OPEX requirements • Oversee the progress to ensure the processes are on track • Perform audits on various operational metrics, report the audit findings and provide necessary support on the knowledge front
2. MIS Reporting • Should have a strong foundation knowledge of excel • Ability to create and track reports around Average Handling Time, Efficiency and Utilization • Ability to create reports around payroll, budgeting and incentive coverage • Perform data analysis for generating reports on periodic basis • Excellent time management skills with a proven ability to meet deadlines. • Strong logical and analytical skillsets
If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal!
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