About this role
We are seeking an Applications Administrator to join our team in Kyiv.
Quipu is the dedicated IT company of the ProCredit group, providing comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions. This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a range of different operations.
A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.
What your key responsibilities will be:
• Manage the day-to-day operation of the Application Support team, work assignments, and scheduling
• Providing technical direction and expertise in areas of application/software fixes, tuning, monitoring, troubleshooting, deployments, support, and documentation of standards and procedures for the administration and maintenance of all supported environments
• Support and maintenance of the core banking applications
• Perform core banking system configuration, parameterization, version upgrades, and maintenance
• Support the ongoing projects
• Provide support for the testing of new and existing software applications
• Participate in the process of integrating and releasing new application/software functionality, ensuring all service acceptance and operational deliverables have been successfully developed and agreed upon before handover, through the formal change management processes
• Troubleshooting a complex transactional application system based on MS SQL
• Investigate problems and other requests for support and determine appropriate actions to take
• Design, implement, and maintain functional reports in Visual Studio, Reporting Services
• Manage requests for IT application/system access, ensuring full compliance with agreed security policies and procedures
• Monitors production system notifications and acts accordingly to resolve urgent problems
• Produce management information reports
• Communication with 3rd party vendors
• Consulting internal departments, end-user support
Requirements:
• University Degree or equivalent in Computer Science or Engineering
• 2+ years of relevant IT experience, 1+ year in application support experience
• Experience in the analysis, design, development, implementation, testing, and maintenance of application systems based on SQL Server
• Knowledge of Microsoft products and Microsoft SQL Server tools
• Understanding of Core Banking Applications
• Understanding of banking business processes
• Good level of English, spoken and written
• Self-starter, well organized and motivated
• Ability to work under pressure and establish priorities
• Ability to work independently and as a member of a team
• Desire to learn and develop skills further
• Responsible and reliable
• Willingness to mentor and coach other team members
• Able to work across multiple projects simultaneously
What we offer:
• Modern and international working environment
• Challenging, engaging and varied tasks
• Personal and technical skills development with certified trainings
• Competitive salary
• Private health insurance