About this role
Creating a strategy to provide cost-effective customer support that will always take care of the customer Leading the customer support team and continuously develop both the team and service for a better customer experience Ensuring a smooth onboarding process both for the local and second-line customer support in addition to developing an efficient communication process between both Helping to improve the best product by providing feedback insights gathered from customer support • Creating a strategy to provide cost-effective customer support that will always take care of the customer • Leading the customer support team and continuously develop both the team and service for a better customer experience • Ensuring a smooth onboarding process both for the local and second-line customer support in addition to developing an efficient communication process between both • Helping to improve the best product by providing feedback insights gathered from customer support
Hiring Deparment
Operations