About this role
KEY ACCOUNTABILTIES
Process Governance & Monitoring
• Establish and maintain governance framework for OS&S processes
• Monitor adherence to group policies (ARM, ICS, Procurement, HR guidelines, etc)
• Ensure process standardization and eliminate country-specific deviations
• Identify control gaps, risks, and inefficiencies and drive mitigation actions
Cross-functional Coordination (End-to-End)
• Monitor financial performance, cost control, and reporting accuracy
• Ensure compliance with accounting policies and internal controls
• Monitor purchasing processes
• Ensure alignment with procurement directives and sourcing strategies
• Track personnel-related processes, cost allocation, and FTE alignment
• Ensure integration of HR processes within OS&S model
• Monitor inventory, logistics, and operational KPIs
• Ensure process alignment across supply chain interfaces
• Ensure system alignment (SAP, SNOW, dashboards)
• Support digital enablement and process automation initiatives
Performance Management & KPI Steering, Reporting
• Define and implement OS&S KPI framework (financial + operational)
• Develop dashboards to enable transparency and decision-making
• Monitor performance vs. targets and initiate corrective actions
• Consolidate cross-functional performance insights for management
• Translate data into actionable recommendations
Stakeholder Management
• Act as key interface between Business units, Shared service functions, Regional and global teams
• Facilitate issue resolution and alignment across stakeholders
Continuous Improvement & Transformation
• Drive process improvement initiatives within OS&S
• Support implementation of Project Summit operating model (IOM1 / IOM2)
• Ensure harmonization and simplification of workflows across regions
Controls & Compliance
• Monitor and ensure compliance with company policies and internal guidelines
• Develop and recommend improvements to internal controls
• Coordinate and support external auditors during the annual audit process
• Ensure full compliance with local statutory rules and regulations
JOB REQUIREMENTS
Education
• Bachelor Degree in Accounting or Business Administration.
• Professional accountancy certification desired (e.g. ACCA/ CIMA/ CPA).
Experience
• 10 to 12 years of relevant finance and accounting experience or in controlling.
Knowledge and skills
• Strong understanding of end-to-end business processes
• Solid IT capabilities including SAP, spreadsheets, and automated accounting systems
• Experience in transformation projects, shared services, or operating model changes is preferred
• Strong analytical and critical thinking skills with ability to connect the dots
• High attention to detail and accuracy
• Ability to handle complex issues and resolve urgent matters under pressure
• Takes full ownership and accountability for achieving targets and objectives
• Ability to multi-task, prioritize effectively, and deliver results in a dynamic environment
• Proven ability to work independently with high level of reliability
• Strong communication and organizational skills
• Effective interpersonal and stakeholder management skills
• Ability to work collaboratively in a cross-functional and team-oriented environment
• Prior business partnering experience is an advantage
• Meticulous, structured, and detail-oriented mindset
• Strong sense of responsibility and commitment
• Flexible and adaptable in a fast-changing environment
Other requirements
• Good command of both oral and written local language and English are required.