About this role
Responsibilities
• Processing of stock-, third party- and Chain orders for the assigned customers • Creation of price-offer calculations • Coordination with Omya plants and selling units in the assigned countries • Shipment / Export processing; incl. creation of documents and coordination with the forwarders • Processing of letter of credits / cash against documents businesses. • Arrange inspections in the plants for shipments • Arrange customer-bonus credits for year-end closing • Legalization of documents at the consulate / e-origin with Chamber of Commerce • Coordination of claims with customers and selling units. Create and control the data in CRM. Creation of credit memos to claims if necessary. • Send out dunning letters to customers and coordinate the credit limits of assigned customers. • GR/IR checks and support for the assigned countries • Administrational support for the sales manager or selling units for the assigned customers
Requirements
• Commercial apprenticeship, business administration degree, or equivalent qualification • Federal Diploma of Higher Education in Foreign Trade, Supply Chain Management, or a comparable qualification • 3+ years of professional experience in international trade, Export or Supply Chain operations • Strong knowledge of export processes, customs regulations, Incoterms, and international trade documentation • Experience handling Letters of Credit (L/C), Documentary Collections (CAD), and global transportation activities • Solid SAP knowledge, ideally in MM and SD modules • Customer-oriented and solution-driven personality with a strong commitment to deliver high-quality support • Excellent communication, coordination, and stakeholder management skills in an international environment • Strong analytical and process-oriented thinking • High level of responsibility, reliability and ability to prioritize tasks effectively • Very good English skills (written and spoken), additional languages are an advantage