About this role
- Analyze business processes and identify opportunities for improvement. - Collaborate with business users to understand operational challenges and requirements. - Design and implement IT solutions to improve operational efficiency, productivity, and quality. - Utilize Excel macros, Access macros, and other tools to standardize and streamline business processes. - Leverage SAP, Microsoft 365, and other business applications to optimize operations. - Evaluate existing business processes and propose improvements through digitization and automation. - Work with local and global IT teams, vendors, and business functions to deliver effective solutions. - Prepare business requirement documents, business process documentation, user manuals, and training materials. - Monitor the effectiveness of implemented solutions and drive continuous improvement activities. - Provide end-user support and promote best practices for IT tools and business processes. - Participate in system implementation projects (IT and OT), Poka-Yoke initiatives, and change management activities. - Ensure that implemented solutions comply with company policies, security requirements, and global standards.