About this role
Job Description:
The Logistics & Value Added Services (VAS) Manager is responsible for overlooking end-to-end co-packing and value-added operations across internal systems, external co-packer, and warehouses. This role drives operational excellence by overseeing daily co-packing flows, inventory reconciliation (Finished Goods, Donors, and Packaging Materials), digital workflow automations, and vendor performance management. As the central liaison between the Customer Service & Logistics (CSL) team, procurement, suppliers, and third-party logistics (3PL) partners, the role ensures on-time execution of co-packing activities while maintaining strict cost, quality, and inventory governance.
A. Daily Operational Execution & Co-Packing Control
• Daily Cadence & Communication: Lead and actively participate in daily JTM to review service levels, constraints, and priorities; maintain real-time contact with co-packers for shift updates and issue resolution. • Tracking & System Governance: Keep the master Co-Packing Tracker updated with incoming, ongoing, and completed batch progress. • SAP Inbound / Inventory Receipts: Timely and accurately receive completed goods and returned stocks within SAP/inventory management system. • Shipment Transfers: Generate and execute Stock Transfer Requests (STR) for raw/donor stock and packaging material movements to and from co-packing locations. • Digital Operations & Dashboards: Monitor and maintain operational dashboards (e.g., Power BI/Excel) and manage workflow automations (Power Automate or else) to streamline data flows and task triggers.
B. Bi-Weekly Quality & Partner Governance
• On-Site Operational Audits: Conduct regular bi-weekly visits to co-packing facilities and warehouses to audit standard operating procedures (SOPs), monitor floor capacity, verify safety/GMP standards, and maintain partner relationships.
C. Periodic, Month-End & Financial Management
• Financial Accruals & SMR Conversion: Manage Supply Management Review (SMR) reviews , conversion and partner with finance for monthly service fee accruals, credit notes, and budget reconciliation. • Procurement & Supplier Engagement: Issue and track purchase orders in SAP Ariba, coordinating directly with material suppliers to ensure steady availability of packaging items. • Co-Packing Capacity & Production Planning: Formulate mid- and long-term co-packing production plans aligned with demand forecasts, factory production outputs, and commercial promotions.
Qualifications & Experience
• Education: Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related field. • Experience: 3–5 years of progressive experience in Supply Chain, Logistics, or Co-Manufacturing/VAS management, preferably within FMCG, Food & Beverage, Retail, or Consumer Goods. • ERP & Procurement Systems: Hands-on proficiency with ERP systems (e.g., SAP) and procurement platforms (SAP Ariba). • Digital Tools: Advanced capability in Excel, Power BI dashboard maintenance, and automated workflows (Microsoft Power Automate or equivalent).