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Chef de Rang @ Mandarinoriental

Mandarin Oriental, MarrakechOnsiteFull-time
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About this role

Position Summary The Chef de Rang is responsible for managing a designated section of the restaurant, ensuring a smooth, attentive, and personalized service. This role plays a key part in delivering an exceptional guest experience by maintaining the highest standards of service and coordination with the kitchen and bar teams. Key Responsibilities Guest Experience

• Welcome guests in a warm, professional, and courteous manner • Present menus, provide detailed explanations, and make recommendations • Take and process orders accurately • Deliver a refined and attentive table service • Anticipate guest needs and handle special requests • Address guest feedback or concerns with professionalism and care Operations

• Manage and organize a specific section independently • Ensure seamless communication with the kitchen and bar • Maintain cleanliness, hygiene, and service standards at all times • Handle mise en place, service flow, and table resetting Teamwork

• Supervise and support Commis de Rang • Assist in training and onboarding new team members • Collaborate closely with colleagues and other departments Qualifications & Skills

• Degree or diploma in Hospitality or related field preferred • Previous experience in a similar role, ideally in luxury hospitality • Excellent grooming and attention to detail • Strong interpersonal and communication skills • Fluency in Arabic (Darija), French and English (additional languages are a plus) • Ability to perform well under pressure Core Competencies

• Guest-oriented mindset • Strong organizational skills • Team spirit • Adaptability and flexibility • Attention to detail

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