About this role
The Landmark Mandarin Oriental, Hong Kong is looking for Server to join our F&B Service team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
About the job Based at the The Landmark Mandarin Oriental, Hong Kong within F&B Division in Hong Kong, the Server is responsible for providing a high standard of service which is friendly, attentive and responsive to guest needs. The Server reports to the Food & Beverage Manager.
As Server, you will be responsible for the following duties:
• Greet the guests, take orders and deliver food & beverage items according to hotel’s standards and procedures
• Assist in maintaining smooth operation of assigned section
• Monitor back of house and run food between kitchen and dining area
• Ensure high level of customer satisfaction by being attentive to guests’ needs and response timely throughout the dining experience
As Server, we expect from you:
• Minimum 1 year relevant experience
• Passionate about delivering an exceptional F&B service
• Pleasant, service-orientated, a team player with good communication and interpersonal skills
• Proficient in Cantonese and English. Mandarin is an advantage
Our commitment to you
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
We’re Fans. Are you?