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Restaurant Hostess - Hôtesse d'Accueil @ Mandarinoriental

Mandarin Oriental, MarrakechOnsiteFull-time
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About this role

We are seeking a warm, professional, and service-oriented Restaurant Hostess to join our Food & Beverage team. As the first point of contact for our guests, you will play a key role in creating memorable dining experiences by delivering exceptional hospitality from arrival to departure.

Key Responsibilities

• Welcome guests with a genuine and friendly demeanor. • Manage reservations and seating arrangements efficiently. • Escort guests to their tables and provide restaurant information. • Coordinate closely with the restaurant team to ensure smooth operations. • Handle guest inquiries, requests, and feedback professionally. • Maintain accurate reservation records and guest preferences. • Ensure the reception area is organized and presentable at all times.

Requirements

• Previous experience in a hostess, guest relations, or front-of-house role within hospitality is preferred. • Excellent communication and interpersonal skills. • Fluent in English and French; additional languages are an advantage. • Strong organizational skills and attention to detail. • Positive attitude, professional appearance, and passion for guest service. • Ability to work flexible schedules, including weekends and holidays.

What We Offer

• Opportunity to join a world-renowned luxury hospitality brand. • Dynamic and multicultural working environment. • Learning, development, and career growth opportunities. • Competitive compensation and benefits package.

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