About this role
The Accounts Receivable (A/R) Specialist is responsible for managing the full A/R lifecycle for a portfolio of regional tenants. This role ensures timely collections, accurate account reconciliation, and effective communication with tenants to maintain financial integrity and compliance with lease terms.
Key Responsibilities:
• Serve as the primary contact for tenant billing and collections within assigned regions. • Monitor and manage outstanding balances, ensuring timely follow-up and resolution. • Apply cash receipts and reconcile tenant accounts accurately. • Issue tenant statements, non-payment notices, and default letters. • Investigate and resolve billing discrepancies and disputes. • Maintain detailed pursuit notes and status flags in MRI for accurate tracking. • Collaborate with internal departments to support tenant engagement and financial accuracy. • Participate in A/R meetings and contribute to performance reporting. • Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts. • Contribute to process improvement initiatives and support implementation of system enhancements.
Qualifications:
• At least 2 years of experience in accounts receivable or collections • Familiarity with lease terms, billing processes, and financial systems • Experience with MRI and Salesforce is a plus
• Must have strong communication and customer service skills, and high attention to detail and accuracy • Must be able to manage multiple priorities and meet deadlines • Must be team-oriented with a proactive approach to problem-solving • Embraces a technology-forward mindset with strong curiosity for merging tools, AI in particular, bringing forward-looking perspective that inspires innovative solutions.
* Kimco Realty is an Equal Opportunity Employer – Veteran/Disability **