About this role
1. Business Development
• Assist the Business Development & Sale (BDS) in developing and executing comprehensive marketing strategies aligned with business goals. • Support identification of new business opportunities across key markets and sectors. • Assist in lead generation, qualification, and tracking of prospective clients. • Maintain and expand relationships with existing clients through follow-ups and personalized engagement. • Prepare reports, presentations, and dashboards for executive leadership and board-level discussions.
2. Sales Support and Coordination
• Coordinate with the sales and marketing teams to align offers with market demand and customer feedback. • Track sales metrics, follow up on opportunities, and maintain updates in CRM systems. • Assist in planning and executing sales campaigns, promotions, and client outreach efforts. • Provide administrative support for deal documentation, contracts, and reporting.
3. Marketing Collaboration & Customer Experience
• Gather and analyze customer feedback to identify improvement areas in products and services. • Monitor and document customer journey interactions and flag service bottlenecks or issues. • Support the execution of integrated marketing campaigns, including digital, events, and email marketing. • Leverage customer data to assist in tailoring content and sales pitches to market segments. • Help monitor marketing performance and report on lead conversion effectiveness.
4. Collaboration and reporting
• Report to the Chief Marketing Officer (CMO) with regular updates on pipeline progress, client insights, and campaign alignment. • Collaborate with sales, marketing, customer support, and product teams to ensure unified business efforts. • Prepare weekly/monthly performance summaries, including client feedback and key wins.
5. Events, Exhibitions & Roadshows
• Coordinate integrated marketing events/ roadshows across pillars for the Group • Work closely with creative and media agencies to manage timelines, budgets, and deliverables.