About this role
Key Responsibilities:
Client Acquisition and Relationship Building:
• Identify and approach potential clients through various channels, including cold calls, emails, and networking. • Build and maintain strong relationships with existing and potential clients. • Present the company’s services and tailor solutions to meet client needs.
Market Research and Lead Generation:
• Conduct market research to identify new business opportunities and understand industry trends. • Generate and qualify leads to build a strong pipeline of potential clients. • Maintain a database of prospective and existing clients for follow-ups and engagement.
Proposal and Contract Preparation:
• Assist in preparing detailed proposals, tenders, and service agreements. • Collaborate with the Business Development Manager to negotiate terms and close deals. • Ensure all client requirements are documented and communicated effectively to the operations team.
Sales Target Achievement:
• Work towards achieving individual and team sales targets as set by the Business Development Manager. • Monitor performance metrics and provide regular updates to management on progress.
Collaboration and Coordination:
• Coordinate with the operations, finance, and procurement teams to ensure seamless service delivery. • Support the marketing team in promotional campaigns and initiatives.
Client Support and Follow-Up:
• Provide ongoing support to clients, addressing inquiries and resolving issues promptly. • Follow up with clients’ post-service to gather feedback and ensure satisfaction.
Reporting and Documentation:
• Maintain accurate records of client interactions, sales activities, and business development efforts. • Prepare periodic reports on sales performance and client engagement for management review.
Brand Representation:
• Represent the company at industry events, trade shows, and networking opportunities to promote services. • Act as a brand ambassador, projecting a professional and positive image of the company.