About this role
Job Description
• Register inpatient and outpatients using KCIS / HITS system.
• To use card reader to verify patient identification through Mykad.
• New case patient/relative require to filling up details and signing of consent and PDPA form.
• Any changes of patient details require update immediately in KCIS/HITS system.
• Update the progress of admission process in Portal Care Tracker-Business Office. • Responsible for admission process: • ID Band is printed and wearing to patient hand correctly • Bed allocation and patient details in HITS system are updated. • Details explanation given to patient based on checklist admission. • Collect sufficient deposit from patients upon admission and patient failed to pay deposit will be follow up on next day. • To carried out duties at registration counter accident and emergency area after office hours. • To check the availability of beds for patients with Bed Management Coordinator Accompany patient/relative to the respective ward upon admission. • Serve with kindness to all patients during their admission to hospital • To carried out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994:-
a) To take reasonable care at work for the safety of yourself and other persons;
b) To co-operate with your employer or any other person in the discharge of any duty;
c) To wear or use any protective equipment or clothing provided by the employer.
• To comply with any instruction or measure on occupational safety and health. • Participate actively in any other new service that is introduced
• Ensure compliance of Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008) • Ensure the policies on Patient and Family’s Rights are addressed at all times. • Ensure all Hospital policies and procedures and Hospital Accreditation are adhered to and records maintained, if and when these programs are implemented.
• Adopt the policies and procedures of
• ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, Malaysian Hospital
• Accreditation Standards and Joint
• Commission International Accreditation
• Standards
• Any appropriate job assigned by Superior
Job Requirement Minimum SPM