About this role
Yellowstone Local is proud to represent C&B, an industry leader in electrical and low voltage solutions. If you know how to turn complex design decisions into a smooth customer experience while uncovering upgrades that genuinely add value to a home, this is your opportunity to own the process from design meeting through closing and beyond. What’s in it for You? Base salary: $40K-$45K + commission Health, dental, and vision insurance SIMPLE Plan 401(k) Monday through Friday schedule, 8:00 AM to 5:00 PM Evening and Saturday hours as needed for design appointments or model home events Company cell phone Company laptop PTO and paid holidays 1 week of vacation after 12 months of employment 2 weeks of vacation after 24 months of employment Vehicle allowance Gas card Company-provided toll tag Career advancement opportunities Opportunity to earn more by helping customers select valuable electrical, lighting, audio/video, networking, security, automation, outdoor, and garage upgrades Why You’ll Love It Here Own the buyer experience from the first design consultation through home closing and post-close follow-up Work directly with customers to turn ideas and selections into accurate, installation-ready plans Build expertise across electrical design, low voltage systems, smart home technology, lighting, security, networking, and audio/video solutions Play a key role in improving the design and retail upgrade experience Collaborate with installation teams to make sure what customers purchase is what gets delivered Combine customer service, residential design coordination, and consultative sales in one high-impact position C&B Electric is family-owned and operated - 53 years in business. Your New Role Serve as the primary Electrical and Audio Video Design Consultant for customers throughout the design and selection process Prepare for, conduct, and document customer design meetings Guide buyers through electrical and low voltage plan mark-ups and upgrade selections Verify that electrical and low voltage plans are complete, legible, and accurately reflect customer selections Review selections and pricing for accuracy before plans are released to estimating and field teams Maintain standardized design packets, selection sheets, and pricing menus Respond promptly and professionally to customer calls, emails, and questions Keep customers informed about selections, pricing, change orders, and installation timing Address customer concerns professionally and escalate issues to leadership when appropriate Coordinate with the Custom Electric & Audio/Video division to ensure sold products and upgrades are installed as specified Follow up with customers after design and closing to identify additional retail upgrade opportunities Present relevant lighting, audio/video, networking, security, home automation, outdoor, and garage solutions Coordinate retail project scheduling and handoffs with the installation team Gather customer feedback and reviews to help strengthen the design and retail process Maintain accurate records, tracking, and reporting exclusively within authorized company software, devices, and operating systems Work with IT and management when existing systems do not support a required business process rather than using unauthorized external tools Maintain confidentiality and represent C&B professionally with customers, builders, coworkers, and business partners Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.