About this role
At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets. As a Founding AI Engineer, you will lead the development of our speech recognition capabilities, including contributing to open-source models optimised for APAC languages and telephony environments. You will own the entire machine learning pipeline from model architecture through to deployment, and publication on Hugging Face and GitHub. This is a unique opportunity to build technology that will serve billions of people across the Asia-Pacific region and beyond.