About this role
At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale. Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets. As a publicly listed company, Toku continues to scale its presence and impact across international markets. As our first dedicated Product Designer, you will play a key role in shaping how customers experience Toku's platform. Working closely with the Head of Product and Engineering, you'll own the end-to-end design of our customer experience products, establish our design system, embed user research into product development, and influence future product direction. This is a hands-on, high-ownership individual contributor role with significant opportunity to define how product design evolves at Toku. You will thrive in this role if you enjoy turning complex problems into intuitive user experiences while balancing customer needs with technical realities.