About this role
Location: Remote India Employment Type: Long-Term Contract Shift Timing: Primary Support Window 5:30 PM – 8:30 AM IST Standard of 9 hours/day within the Primary Support Window (including a 1-hour break → 8 working hours) About Paralucent Paralucent brings clarity to complex work, helping organizations move beyond complexity toward clarity through practical, thoughtful technology solutions. Paralucent Core Values We’re Driven to deliver real outcomes, and we Take Ownership from first question to final result. We’re Creative Problem Solvers who cut through complexity to bring clarity, and we’re Humbly Confident (high standards, low ego, always learning). Above all, we’re Customer Centric : we build with empathy, partner closely, and measure success by the impact we create for the people who rely on what we deliver. Why This Role Matters You’ll be the builder behind production stability, turning Tier 2 incidents and change requests into clean, reliable fixes and predictable releases . You’ll work across a mixed application portfolio ( custom .NET and SharePoint solutions plus vendor-supported SaaS ), partnering closely with BA/QA/support to ship improvements with confidence.