About this role
Veesion is a fast-growing scale-up (Series B) deploying AI-powered video theft detection in thousands of retail stores across France, Italy, Spain, the US, Brazil and more. We sell directly to SMB retailers, to mid-market chains and franchises, and through an indirect channel of resellers, integrators and distributors active in dozens of countries. We are around 150 people.
We are scaling rapidly, with thousands of customers across 25+ countries, multiple currencies and three commercial models. As billing and collections become increasingly complex, we are opening an Order-to-Cash Manager role to own and scale the entire process, from billing and collections to receivables and process improvement, combining automation for SMBs with hands-on management of Mid-Market and partner accounts.
MissionsMid-Market and partner accounts, high touch (40%)Full financial ownership of global partners and Mid-Market accounts across 25+ countries
Manage end-to-end billing for these accounts: invoicing, error correction, credit notes, payment plan negotiation
Own the collection of these accounts personally: call the payer, agree and follow payment plans, resolve billing disputes, issue formal notices, escalate to service suspension or external recovery when needed
SMB collections, automated by design (20%)Own the automated dunning sequences end to end: triggers, timing, wording, escalation steps, service suspension and reactivation
Run the monthly non-payment churn cycle: prepare the list, review exceptions with CSM, execute, report the outcome
Run the controls that must pass before any client-facing action, because a wrongly suspended store is a churn event we created ourselves
Order-to-Cash process and continuous improvement (15%)Run and continuously improve the end-to-end Order-to-Cash process, from billing to collection to write-off
Maintain the collections playbook: dunning sequences, escalation steps, suspension and churn calendars, rules for placing an account on hold
Improve and maintain the operational tooling used to run collections: cockpits, ageing views, control reports and alerts, built with AI-assisted development tools
Receivables, reporting and controls (15%)Maintain the ageing balance and its reconciliation between the billing and accounting systems
Manage doubtful debt, provisioning and write-off proposals, including the clean-up of legacy receivables
Manage external recovery agencies: case referral, follow-up, fee negotiation, performance review
Cross-functional coordination (10%)Work with CSM and Sales on account health, escalation and retention actions
Act as the Finance point of contact for customer billing and payment matters
Report billing and contract issues to Product and Sales and follow them through to resolution
What this role is measured onDSO, consolidated and by segment
Amount and share of receivables over 90 days
Bad debt ratio
Accuracy of the collection forecast
Number of manual collection actions on SMB, expected to fall structurally as automation takes over
You're a Great Match If:You have 3 to 5 years of experience in collections, credit management or finance operations, ideally within a fast-paced B2B environment.
You have a proven track record managing international receivables across multiple markets, currencies and commercial contexts.
You have a strong command of the end-to-end billing cycle, including the ability to identify discrepancies and ensure accurate reconciliation between billing and accounting systems.
You are confident engaging directly with payers, negotiating payment arrangements and resolving disputes while preserving strong, long-term commercial relationships.
You combine analytical rigor with a high degree of autonomy and ownership, and enjoy structuring, documenting and continuously improving processes.
You are fluent in both French and English. Spanish or Italian would be a valuable plus.
Nice to have, not required: subscription billing platforms (Hyperline, Chargebee, Stripe Billing or equivalent), formal notice and pre-litigation experience, partner or reseller billing, scale-up experience.
Recruitment ProcessHR screening Interview - 20 min
Interview with the Finance Manager - 30 min
Case study debrief with CFO and Finance Manager - 90 min
Reference checks
BenefitsSalary: ~50k€ depending on profile and experience
Swile meal voucher card, 50% public transport coverage, full health insurance from day one
Offices in the heart of Paris (Beaubourg), flexible remote policy
An international team, fast growth and real room to develop
An inclusive culture committed to diversity, equity and inclusion
Start date: ASAP