About this role
Planned Preventative Maintenance (PPM) Sales Advisor
Position Summary
We have great a opportunity for a Planned Preventative Maintenance (PPM) Sales Advisor to join Swegon's Service team based in Ashby De La Zouch. The purpose of this role is to develop and gain new business in the Commercial & Industrial sectors for Swegon Service. The purpose of the role is to increase the awareness of the Swegon brand within the UK, increase market share and grow sales of Swegon’s service offering in the Cooling, Smoke & Fire and Ventilation service marketplace. This role is based fully on site 5 days per week, with no remote or hybrid working and the appointed candidate would therefore need to be based in or around this area.
Main duties and responsibilities
Assist where required with fielding telephone enquiries, responding where possible directly or ensuring enquires are dealt with by the most appropriate team member
Prepare Maintenance contract documents for new business opportunities
Pursue all maintenance contract leads to improve conversion rate and retention figures
Promote all Group capabilities
Work towards and meet monthly and quarterly sales targets set
Maintain a level of account management of live and new accounts gained
Arrange client meetings for Area Service Managers with potential customers to identify requirements with the view to gaining orders
Offer a good level of communication, technical advice and guidance on customer requirements in order to build and
maintain relationships
Attend sales meetings periodically with the sales team, providing information on new business orders and opportunities
Update the Company database to maintain current and correct information of contacts, addresses and activities
Present key features and benefits of the company, its products & services to obtain opportunities
Ensuring processes are in line with QA work instructions and procedures utilising controlled forms and templates
Update CRM system to keep auditable records
Generate any other reports as requested
Any other duties as required
Essential Experience
Excellent administration skills
strong customer service skills
Excellent computing skills including Microsoft Office packages and ERP/CRM systems
Order acknowledgements.
Excellent oral and written communication skills.
Pleasant and effective telephone manner.
Experience of exceeding customer expectations.
Experience of corresponding and coordinating with customers to meet business needs.
Excellent time management skills
Identifying sales opportunities and leads
Able to demonstrate a proven sales track record
Deal with end users and facilities managers
Desirable
Experience of working within a fast paced service delivery environment
Experience of preparing quotations and following up orders
Essential Qualifications
GCSE or equivalent
Good standard of business related administration qualification/experience.
Full Driving Licence
Computer literacy
We offer At Swegon, we work to create the world's best indoor climate that makes people thrive and feel good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. At Swegon, we have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.
About Swegon Group Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.
(Please note; we are not considering agencies to assist with filling this position.)
INDSWE