About this role
The Service Lot Tech is responsible for assisting technicians with an efficient process while ensuring consistent service quality. A Lot Tech is essential to maintaining a well-organized dealership, while supporting the service team. Ideal candidates are hardworking, passionate about powersports equipment, and take pride in creating an outstanding first impression for customers.
Key Responsibilities:
Staging and Preparations
• Identify any open service bay that may need units staged.
• Request approval from technician to stage unit to ensure the area has not been reserved for other purposes.
• Reference “lineup board” to identify the next major unit to be worked on by technician.
• Review the repair order to identify the extent of jobs that have been requested by the customer.
• Begin courtesy inspection (detailed below) prior to staging a unit as to not produce exhaust fumes in the shop.
• Stage major unit on lift or in bay.
• Stage any and all parts with a unit including the RO.
• Ensure all tasks are properly completed with a technician.
• Mount and install tires and wheels when needed.
• Maintain organization in parts staging area.
Courtesy Inspections
• Perform courtesy inspection on all major units checked into service.
• Note any irregularities before the technician begins work.
Quality Control
• Review repair order to verify completion of requested jobs.
• Complete quality control check on all completed major units
• Clean each completed unit using wash-and-wax spray and microfiber towel.
• Ensure each unit is cleaner than when it arrived.
• Pay special attention to all areas that a customer will see while operating the unit.
• Any other duties as assigned by the manager.
Qualifications:
• Previous experience working at a powersports dealership.
• Strong knowledge of powersports vehicles, parts, and accessories.
• Familiarity with the Lightspeed computer system or similar inventory management software preferred.
• Excellent organizational and problem-solving skills.
• Effective communication and leadership abilities.
• Detail-oriented with a focus on accuracy and efficiency.
• Must be able to lift a minimum weight of 50 LBS.
• Must be a team player.
Requirements:
• Current valid driver’s license.
• Clean driving record, no blemishes.
• Experience driving both manual and automatic vehicles.
Job Details:
• Type: Full-time
• Compensation: Depends On Experience
• Work Location: Onsite
• Remote Work: Not available
DOE