About this role
Job Summary:
The Motorcycle Service Technician is responsible for performing repairs and maintenance in accordance with dealer and factory standards. This role requires attention to detail, a commitment to quality, and a dedication to getting the job done right the first time. While not directly interacting with customers, the Technician plays a key role in supporting sales by identifying additional service opportunities and communicating them to the service team. A strong focus on fostering a positive, service-driven environment is essential, ensuring that every action contributes to both customer satisfaction and dealership success.
Responsibilities:
• Perform repairs efficiently and accurately, in compliance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair
• Attend factory-sponsored training classes and be familiar with factory technical bulletins
• Road-test vehicles upon completion of repairs when necessary
• Ensure that customers’ units are kept clean and protected from cosmetic damage
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous waste
Qualifications:
• Strong passion for powersports with specialized knowledge of motorcycles, especially Indian and Triumph brands
• Experience with Lightspeed or similar point-of-sale software, or the ability to learn new systems quickly
• Self-motivated with the ability to work independently and collaboratively in a team environment
• Basic computer skills, including proficiency in Microsoft Office applications
• Physical fitness and the ability to lift a minimum of 50 lbs
• Able to bend, lift and twist if needed
Requirements:
• Must supply and maintain your own tools
• Clean driving record, no blemishes
• Experience driving both manual and automatic vehicles
• Current valid driver’s license
Job Type: Full-Time
Starting Wage: Based on experience
Benefits:
• Paid Time Off
• Competitive medical, dental, and vision insurance rates
• 401k Plan
• Employee discounts on machines/boats, parts and service
DOE