About this role
Mountain Community Health Partnership (MCHP) is seeking a full-time medial interpreter/translator who will also serve as a Patient Services Representative (PSR) when interpretation services are not required. This dual-role position is essential in ensuring that all patients - regardless of language - receive the highest quality of care and support.
Key Responsibilities:
As an Interpreter/Translator:
• Facilitate communication between non-English speaking patients and medical staff.
• Translate medical information accurately and clearly, using appropriate terminology.
• Maintain patient confidentiality and cultural sensitivity at all times.
• Assist with appointment reminds and patient follow-ups.
• Translate written materials and support staff with language needs.
As a Patient Services Representative (PSR):
• Greet and check in patients with professionalism.
• Manage appointment scheduling, insurance verification, and co-pay collection.
• Answer and direct phone calls; provide general clinic information.
• Support administrative tasks to ensure smooth clinic operations.
Qualifications:
• Education: High School diploma or equivalent required. Interpreter/Translator certification or training preferred.
• Experience: Fluent in English and Spanish. Experience in a medical office setting and knowledge of medical terminology.
• Proficient in Microsoft Office, detail-oriented, excellent verbal and written communication skills, and critical thinking skills. Ability to maintain confidentiality.
Benefits:
• 401(k)
• Employer Paid Health Insurance
• Life Insurance; Group and Voluntary
• Paid Time Off
$18.00 - $21.00 Per Hour