About this role
Why John Grace?
For over 10 years, John Grace Restoration & Construction has helped West Michigan homeowners recover from water, fire/smoke, storm, flood, and mold damage.
We take pride in helping people through difficult situations while creating a workplace that is genuine, positive, and focused on giving our team opportunities to learn and grow.
We are looking for someone who
• Has 3+ years of on-the-job experience in verifiable restoration estimator role working with Xactimate
• Is organized and able to manage multiple projects and priorities.
• Communicates effectively in person, via email & phone.
• Has strong technology skills and is comfortable learning new systems.
Key responsibilities and duties
• Conduct thorough job scopes and ensure estimates are completed and approved within established timelines.
• Work with Project Managers on project budgets, supplements, job costs, and timely customer collections.
• Communicate effectively with homeowners, subcontractors, vendors, and team members throughout the project.
• Participate in project hand-offs, team meetings, and completed-project reviews to identify opportunities for improvement.
• Maintain a strong focus on customer satisfaction throughout the project.
Requirements:
• Ability to perform a physically active job, including standing, walking, bending, kneeling, crouching, climbing, and lifting/moving 50+ pounds.
• Valid driver’s license and acceptable driving record.
• Ability to pass a criminal background check for work on insurance-related claims.
• Basic smartphone, email, and technology skills.
Benefits
• Company Vehicle + Gas Card
• Eligible for quarterly profitability bonus
• Paid Time Off
• Paid Holidays
• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Match after one year of employment
• Monthly cell phone reimbursement
• Employee Assistance Program (EAP)
$60k - $80k total comp. package- based off experience