About this role
Relief Crisis Counsellor
Huronia Transition Homes is a non-profit organization working to end violence against women. We operate four primary programs, including La Maison Rosewood Shelter, a woman-centred organization that provides support to women fleeing violence or experiencing homelessness. We are committed to providing services within an intersectional feminist and harm reduction integrated environment.
Job Summary: The Relief Crisis Counsellor will provide immediate and responsive crisis counselling, both in-person and by telephone, to women who have experienced domestic violence. The role integrates an intersectional feminist framework and harm reduction philosophy to deliver trauma-informed support and advocacy.
Key Responsibilities:
Service Delivery
• Provide telephone and in-person crisis counselling in English and/or French.
• Offer emotional support, grounding, safety planning, practical assistance, and referrals.
• Complete assessments and intakes while fostering a safe and supportive environment.
• Work collaboratively to empower women and ensure their safety.
Program Administration
• Maintain accurate records, including shift logs, intakes, and service delivery sheets.
• Support program planning, evaluation, and administrative processes.
Community Liaison & Advocacy
• Connect women with resources such as housing, social assistance, medical services, and justice systems.
• Advocate for and assist women in developing self-advocacy strategies.
Team Collaboration
• Actively participate in meetings, training, and agency initiatives.
• Promote a healthy and respectful workplace and open communication.
Qualifications:
• Post-secondary degree/diploma in a relevant field (BSW/MSW preferred) with 3-5 years of related experience.
• Certification in First Aid/CPR and WHMIS.
• Knowledge of violence against women frameworks, anti-racist/anti-oppressive practices, and harm reduction.
• Experience in crisis counselling and a solid understanding of community resources.
• Strong problem-solving, organizational, and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office; bilingualism (English/French) preferred.
Working Conditions:
• Flexible availability, including nights, evenings and weekends.
• A reliable vehicle, valid driver’s license, and insurance are required.
Core Competencies:
• Teamwork, service delivery, judgment, adaptability, communication, and achieving results.
• Commitment to intersectional feminism and harm reduction practices.
In keeping with our commitment to represent all our communities, indigenous women, francophone women, queer-identified and racialized women are especially encouraged to apply.
Compensation: $28.04 per hour.
AI disclosure: We do not use artificial intelligence or automated decision-making tools at any stage of the candidate screening, evaluation, or selection process. All hiring decisions are made by human reviewers.
Vacancy status: This is an existing position and a current active vacancy.
Please submit your up-to-date resumé, as well as a cover letter highlighting your experience, to:
Verónica Peña
P.O. Box 54
Midland, ON L4R 4K6
Fax: 705-526-0343
www.huroniatransitionhomes.com 28.04