About this role
Position Statement:
Cleans hotel front and back of the house, including corridors, stairwell and guestrooms. Transports laundry from housekeeping department to the designated floors and vice versa.
Position Summary:
• To assist with the general cleaning of guestrooms, hallways and linen room to the established standards and expediting of guest requests, while complying with safety and security procedure.
• Assist the room attendant to thoroughly clean and restock guestrooms.
• Empty all trash receptacles/ash urns in hallways.
• Remove all garbage from floor and dispose of according to standards.
• Ensure that windows and sliding doors are cleaned daily.
• Clean walls, doors, mirrors, consoles and artifacts in the corridor daily.
• Clean elevator frames and tracks daily.
• Vacuum corridors at the beginning and end of each shift.
• Remove boxes and all debris from the corridors daily. Assist with removal of trays.
• Collect soiled linen from maids’ carts and dispose of same to established standards.
• Scrub and mop floors, clean outside air vents, wall woodwork and exit stairwells.
• Mop balcony and clean railing and louvers.
• Assist Room Attendants with the removal of heavy furniture and equipment.
• Assist in keeping all storage and linen rooms clean.
• Ensure that linen room is stocked with linen and amenities to the established standards.
• Assist with linen inventory as requested.
• Assist Room Attendant in cleaning rooms in emergencies.
• Assist to replace light bulbs that are within reach in guest rooms and corridors when necessary.
• Maintain and care for all tools and equipment.
• Report any room or corridor deficiencies, malfunctioning equipment and potential hazards to the Call Center and the Director of Housekeeping and Public Areas.
• Remove room service trays and debris in corridor and place in elevator landing areas as necessary.
• Deliver guest requested items (bed boards, roll-a ways, hair dryer, cribs, robes, etc.) as requested and within established time frames.
• Have sound knowledge of all facilities and services offered by the hotel.
• Clean and disinfect emergency stairwells (stairs and rails) daily.
• Utilize all communication devices provided by the company in the execution of all tasks, reporting any deficiencies or defects to the same.
• Follow and enforce health, welfare and safety policies and procedures to ensure a safe environment for all guests and fellow team members.
• Work all AM, PM, and graveyard shifts as scheduled.
• Wear company issued Personal Protective Equipment such as masks or gloves from time to time as directed by Goldwynn.