About this role
Looking for an SAP Solution Manager Lead. The SAP Solution Manager Lead is responsible for: collaborating with functional, technical and governance team members to drive Solution Manager functionality; demonstrating an in-depth knowledge of the product offerings to identify and communicate how IT solutions can assist operational execution; leading other resources in SAP Solution Manager (SolMan); establishing, maintaining and executing a strategic roadmap for SolMan; driving and justifying new functionality and upgrades; working closely with governance, functional and technical teams to execute & improve SolMan offerings; serving as expert for operational execution, questions, support & troubleshooting; leading and participating in delivery of Projects and Minor/Major releases; and reviewing and approving all system related tickets to ensure correct priority, due dates, category, etc.
Bachelor's degree, or equivalentMinimum 8 years of experience in SAP-centric, corporate Information Technology environmentsMinimum 3 years of experience with configuration, support and implementation of Solution ManagerMinimum 1 year of experience leveraging SolMan for supporting the SAP environmentMinimum 1 year of experience leading team membersStrong understanding of the various capabilities and tools offered in SAP Solution Manager 7.1SAP Technical Monitoring experience requiredExperience with Solution Manager’s BPMon, ChaRM, ITSM & Retrofit preferredSAP certification(s), preferred
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