About this role
We are looking for a proactive and organized Field Team Leader to manage and support a team of Field Auditors across day-to-day operations. In this role, you will be responsible for driving team performance, ensuring operational efficiency, supporting field activities, and maintaining strong communication with auditors and stakeholders.
This position is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and has strong problem-solving and coordination skills.
Responsibilities
Team Management & Performance
Lead, motivate, and support a team of Field AuditorsMonitor KPIs, productivity, and compliance with operational standardsConduct regular check-ins, performance evaluations, and coaching sessionsProvide on-the-job training and ongoing development supportField Operations
Coordinate fieldwork planning and visit assignmentsMonitor fieldwork progress and auditor utilizationSupport auditors in resolving operational and store-related challengesConduct physical store checks and panel controls when requiredRecruitment & Resource Coordination
Support hiring activities including interviews and onboardingManage resignation processes and related documentationCoordinate store recruitment activities and monitor progressPrepare and manage devices and hardware for auditorsCommunication & Support
Provide operational support via phone and chatEnsure timely communication, reminders, and follow-ups with field teamsCollaborate with internal stakeholders and support client field visitsAdministration & Projects
Support finance and expense-related activitiesMaintain operational records and documentationCoordinate special projects and track project status updates Experience in managing field or operational teamsProficiency in English, Kazakh, and RussianGood knowledge of MS Office tools, especially ExcelStrong communication and stakeholder management skillsProblem-solving mindset with strong organizational abilitiesAbility to multitask and work effectively under pressureFast learner with a proactive and solution-oriented approachProfessional maturity and ability to work in a dynamic environment Our Benefits
Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion