About this role
We are celebrating by expanding and adding to our fast-paced team! Our company is looking for a Client Account Representative who can assist clients with product issues and help to maintain a high customer retention level.
Responsibilities:
· Handle customer inquiries and establish new accounts
· Develop and maintain a knowledge base of the evolving products and services
· Demonstrate and provide our customers with product knowledge and information
· Monitor the customer satisfaction levels and develop methods for increasing them
· Assist in creating ways for delivering excellent customer service to irate or problematic customers
Qualifications:
· High school diploma/GED required (College degree preferred)
· Ability to build rapport with clients
· Proficiency with MS Office
· Ability to work well in a team environment
· Strong sense of professionalism and discretion required
Benefits: The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance.
· Full paid training
· Full time / Part Time / Students positions available
· Management trainee positions opening
· Travel opportunities
· Yearly R&R trips
If you feel that you are the right candidate, do not hesitate - Apply Today! A member of our Human Resources team will be in contact shortly after to discuss further details
All your information will be kept confidential according to EEO guidelines.