About this role
Are you ready to discover the role of a Change and Release Coordinator in Netcompany?
As a Change and Release Coordinator you will:
Coordinate the operational changes and releases of all live service elements, with a focus on planning, coordination of resources and activities, version controlling, while maintaining quality and minimising riskEnsure that Release and Change Management Key Performance Indicators (KPIs) are reported and that their targets are metCoordinate with DevSecOps Engineers and other technical teams for deployments, automation improvements, and release optimisationCollaborate with project and operational teams to ensure effective system change and release implementationAssist in support models set up and in managing the transition of projects and new services into the business-as-usual (BAU) modelCoordinate with suppliers, contractors, third parties, etc., to ensure timely change and release implementation and contractual fulfilment, where applicableFollow up on release and operational change activities throughout all stages of the release and change lifecycle What would make you a fit for the role:
Minimum of 5 years of experience in IT operations and/or IT service management and deliveryExperience working within ITIL-aligned frameworks and structured change and release management processesITIL Foundation certification (or higher)Excellent understanding and practical knowledge of ITIL service management processes, including:Incident ManagementProblem ManagementChange ManagementRelease ManagementEvent ManagementKnowledge ManagementAgile or DevOps certificationProject Management certificationProficiency with IT Service Management (ITSM) tools as defined or agreed by the Contracting Authority (CA)Understanding of CI/CD pipelines and configuration management toolsStrong coordination and analytical skillsAbility to communicate effectively and work in a multicultural, multi-vendor operational environmentExcellent ability to manage multiple high-priority efforts, competing priorities, and changing requirements, schedules, and priorities Being a part of the Netcompany team, you will be provided with:
The opportunity to work in a modern environment & in a hybrid working modelA seamless onboarding experience and a buddy to support you on your first stepsA competitive compensation & benefits packageHealth and life insurance programMeal & commuting allowanceWell-being activities (on premises)Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)A personalized development plan for targeted career growthIf you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
By joining Netcompany in Athens, you will be part of a vivid team of 2,300+ tech professionals. When at the office, you'll have the flexibility to work from our three modern, sustainable, and state-of-the-art offices.
Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/