About this role
The Accounts Receivable Specialist will manage the Company’s accounts receivable process, ensuring timely and accurate billings and collection of payments, maintaining customer accounts, and providing exceptional service to our customers.
KEY RESPONSIBILITIES
Maintain accounts receivables records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are investigated and resolvedEnsure company SLAs are metProvide guidelines and documentation for customer accountsMonitor and collect outstanding receivables by contacting customers via email and phone.Process high volume invoices and/or bulk billing statements to customers while verifying accuracy, such as billing details and customer specific requirementsAudit accounts for accuracy and completenessResolve billing discrepancies and tend to customer inquiriesPerform daily cash management duties, including the record of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable subledger.Perform a variety of general accounting and administrative duties including answering phones, preparing correspondence, updating various lists/reports, performs data entry functions, files, copies, scans, and faxes documentsMaintain excellent customer relations through timely and accurate communication on both internal and external questions while answering external requests for informationDeliver weekly updates to management on the status of top customer account balances, detailing collection efforts taken, and proposed solution strategiesEscalate accounts to supervisor/manager when appropriatePerform other work-related duties as assigned
EDUCATION & EXPERIENCE
REQUIRED
High school diploma or equivalentTwo (2) years of related job experience preferredStrong organizational skills and detail orientedProficient with Microsoft Office Software, including but not limited to, Excel, Word, and PowerPointStrong written communication and oral presentation skillsAbility to prioritize and manage multiple tasks effectivelyPREFERRED
Knowledge of Salesforce and/or NetSuiteKEY COMPETENCIES
Results-Oriented: ability to plan, schedule and organize professional schedule to achieve strategic goals within or ahead of established time framesAdaptability to Change: ability to be flexible and supportive, react swiftly to and able to assimilate change, positively and proactively in rapid growth environment.Interpersonal Communication: ability to choose a communication behavior that is both appropriate and effective for a given situation; the ability to understand and manage your own emotions, as well as recognize and influence the emotions of othersTeam Orientation and Collaboration: ability to successfully build and maintain collaborative relationships to work effectively together as a team through shared responsibility, respect, and empathy to complete a shared goal for a common goodAccountability: ability to act with a clear sense of ownership; takes personal responsibility for decisions, actions, deliverables, and failures; establishes clear responsibilities and processes for monitoring work and measuring results; embraces experimentation, creativity, and positive changeCultural Competence: ability to understand and respect values, attitudes, beliefs, and mores of the member that differ across cultures, and to consider and respond appropriately to these differences in planning, implementing, and evaluating health programs and interventions
WORKING CONDITIONS/EQUIPMENT USE
Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditionsMust be able to lift to fifteen (15) poundsFrequent use of office equipment to include softphone, computer, and printer Working at Nearmap
We move fast, we care about craft, and we're proud of what we're building. If you're energised by turning strategy into pipeline and building real relationships with sales, we'd love to meet you.
If you can see yourself working at Nearmap and feel you have the right level of experience, we invite you to get in touch.
Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location, or address. Nearmap is not responsible for any fees related to unsolicited resumes.
Why you'll love working at Nearmap:
We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We’re proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves.
In addition to your annual leave, Nearmap offers:
4 extra "YOU" days off each year—take a break, no questions asked!Company-sponsored volunteering days to give back.Generous parental leave policies for growing families.Work from Overseas Policy - explore the world in the approved list of cities while you work!Discounted Private Health Insurance plans.A Nearmap subscription (naturally!).Learn More About The Work We Do:
YouTube Page
LinkedIn Page
Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.