About this role
The Senior Director, Engineering Delivery is responsible for leading, overseeing, managing and implementing multiple IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. Concurrently, you will be required to head the delivery of the homeland and public service group and hold P&L responsibility.
You will also manage project teams across different functional areas and lead pre-sale activities to respond to tenders; managing staff’s training, performance, feedback and morale; taking ownership of staff’s project assignments; taking full accountability of projects’ development milestones; and project financials.
Project & Service Management
Review the project lifecycle (initiation, plan, execution, completion)Review project schedules, quality plans, budgets, and communication and risk management plansManage issues arising out of scope definition and disputes that impacted scope, schedule and costManage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etcManage project financials, ensuring project cost/ revenue forecast is done accuratelyOversee the implementation of the project with regard to schedules, budget, manpower and qualityResolve project overrun issues Monitor and report on project management progress to Senior Management and CustomerManage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastageLead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awarenessCustomer/Vendor/ Stakeholder Management
Manage contracts and subcontractorsEffectively engaged stakeholders in project decisions and executionBuild long-term customer relationships by anticipating and exceeding customer’s expectationNegotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needsBusiness Development
Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Sales Manager(s) for development of that opportunityParticipate in tenders and contribute to tender proposal, provide inputs in project delivery effort, risks and review compliance to tender requirementBe involved in pre-sale activities and provide leadership to the project team to ensure proposals/enhancements are fully analysed and evaluated for benefits and costTeam Management
Participate in leadership activities and providing performance feedback and developmental coachingMonitor and improve team performance, conduct team building, providing leadership, coaching, and performance management Build, lead and motivate a high performing team with innovative culture Lead, guide, manage and motivate the projects’ team members in delivering quality project works, manage project exceptions and delighting the customersPlan for optimal use of resources across teams comprising Project and Technical competenciesManage performance review of team and maintain open communication with team for feedback on continuous improvementPlan and develop team members to achieve their individual career development planEnsure high individual and staff billability Degree in Engineering, Computer Science or equivalentMore than 15 years of project management experiencePreferably to have experience in the defence and homeland industrySelf-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniquesAble to lead, develop and maintain respectful and trusting relationshipAble to travel as and when required We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
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