About this role
Key responsible for implementing, configuring, and managing the Dynatrace observability platform (SaaS or Managed) to ensure high availability, performance, and user experience of enterprise applications. Able to utilize Dynatrace AI (Davis) to troubleshoot issues and automate monitoring across hybrid cloud environments, often integrating with DevOps tools (CI/CD) and IT Service Management (ITSM) systems.
Install and configure Dynatrace OneAgentsSet up synthetic monitoringDefine alert profiles and create custom dashboardsMonitor multi-tier applications, cloud services, and databasesEnsure high availability and performance monitoringUse Dynatrace AI (Davis) for root cause analysisIdentify bottlenecks in production environmentsIntegrate Dynatrace with DevOps toolsIncorporate monitoring into CI/CD pipelinesWork with development and DevOps teams on observability strategiesAdvise on performance best practicesInstall and upgrade Dynatrace OneAgents on Linux, Windows, Kubernetes, and Cloud Native platformsDefine application detection rules, SLOs, alerts, and management zonesCreate dashboards and reports for technical teams and stakeholdersPerform Root Cause Analysis (RCA) using PurePath tracingDiagnose bottlenecks in microservices and application codeConfigure Synthetic Monitors and Real User Monitoring (RUM)Automate onboarding and monitoring workflows using Dynatrace REST APIsIntegrate monitoring workflows with Jira and ServiceNowConfigure log analytics, log ingestion, and anomaly detection Degree or higher7–10 years of IT experienceExperience with Dynatrace AppMonExperience with AWS, Azure, and GCP environmentsExperience with CI/CD and DevOps integrationKnowledge of ITIL IT Service ManagementProject Management experienceStrong troubleshooting and analytical skillsExperience supporting enterprise-scale observability platformsAbility to work collaboratively with cross-functional teamsExperience with automation scripting using Python or PowerShellFamiliarity with Kubernetes and cloud native environmentsDynatrace Associate or Professional Implementation Certification We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
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