About this role
Primary Purpose
We are seeking an experienced Salesforce Functional Consultant to drive the functional design and successful delivery of Salesforce solutions. The ideal candidate will work closely with business stakeholders, product owners, technical architects, and development teams to ensure Salesforce implementations align with business objectives and industry best practices.
What will you do:
Lead requirement gathering workshops with business stakeholders.Analyze current business processes and identify opportunities for improvement.Translate business requirements into functional specifications and user stories.Design end-to-end Salesforce solutions using standard platform capabilities.Collaborate with Solution Architects and Technical Leads on solution design.Configure and develop solutions within PSS (Public Sector Solutions) with hands-on expertiseLead functional consultants and mentor junior team members.Manage sprint planning, backlog grooming, and requirement prioritization.Support system integration, data migration, and user acceptance testing (UAT).Ensure solution quality and adherence to Salesforce best practices.Facilitate stakeholder communication and provide project status updates.Drive user adoption through training and change management activities.Support production deployments and post-go-live stabilization. The ideal candidate should possess:
6–10+ years of IT consulting experience.5–8+ years of Salesforce implementation experience.Experience leading end-to-end Salesforce implementation projects.Experience working with cross-functional teams and senior business stakeholders.Experience in Agile delivery environments.Strong knowledge of:
Public Sector Solutions (PSS)Sales CloudService CloudExperience CloudSalesforce PlatformBusiness process analysisRequirement elicitation and documentationAgile/Scrum methodologiesUser story writingProcess mapping (BPMN)Salesforce declarative configurationData migration conceptsIntegration fundamentals (REST APIs, middleware)Security and sharing model understandingUAT planning and executionPreferred Certifications
Salesforce Certified AdministratorSalesforce Business AnalystSalesforce Platform App BuilderSalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantExperience Cloud Consultant (preferred)Platform Strategy Designer (preferred) We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
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Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].