About this role
Summary
The Catering Sous Chef reports directly to the Catering Chef for USH. They will be responsible for assisting with the planning, production and execution of all foods for catered and special events. The Sous Chef should possess the ability to create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills.
Essential Functions
Assisting in the planning, creation production and execution of all catered menus and events.Proper and consistent production of all food productsMaintain appropriate pars for CateringEnsure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures.Support the employee and guest satisfaction programs and ensures the staff understands the importance of the programs.Supervise all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team.Ensure company compliance with Union contracts regarding employee work conditions, maintaining discipline and replacing open shifts.Completion of administrative responsibilities for the department to include review of team member schedules, daily operational work plans, cleanliness and sanitation checklists.Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.Responsible for supervising Team Member’s workflow, setting leadership standards, and guiding work locations efficiency. Builds internal relationships ensure our employees are exceeding expectations.Observes, critiques, and adjusts the daily functions of both departmental personnel and standard operating procedures to provide quality guest service.Acts as Environmental Health & Safety Team representative for the employees.Uphold projected labor budget. Adjust operations as necessary to budget, including weekly work schedules.Maintain a clean, safe and professional work environment.Ensure proper training of new hires is upheld to the content of the training materials.Ensure the workforce is trained and proficient at assigned tasks.Lead workforce planning, reward and recognition planning, employee events, and employee satisfaction action planning.Performs other duties as assigned Qualifications/Requirements
High School diploma or GED requiredCulinary knowledge & formal training requiredMinimum 3 years management in the food industryexperience managing a teamMust be available to work on weekends, holidays and nights in varying weather conditions. Demonstrates good judgment and a strong sense of ethics in deciding how to respond to internal Team Members and external customers’ (guests) concerns and issues while keeping company business models in mindDesired Characteristics
Associate or bachelor’s degree (or equivalent) in hospitality management or business administration preferred.Ability to express ideas clearly and logically that are fact based.Must have Excellent written and verbal skills to effectively communicate with all levels of the organizationProficient in MS Word, Excel, food related Point of Service system or similar systems (i.e. EATEC & Clarity)Strong customer service, interpersonal and organizational skillsAble to provide creative solutions to guest situationsAbility to work in a high paced, repetitive teamwork environmentTheme-park experience preferred or experience with multiple large high-volume food service unitsExperience managing in a union environmentStrong interpersonal and analytical skillsQuick thinker with the ability to make sound decisionsAble to manage effectively under deadlinesPrevious experience with creating and managing budgets
Additional Requirements
Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,304-$75,000 (bonus eligible)
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].