About this role
Food and Beverage Manager / Operational Development Manager
The position of Food & Beverage Development Manager (Operational) is an important one in protecting the reputation and ensuring the safety and smooth running of our food and beverage operations across 300+ cafes and tearooms at over 200 National Trust places.
This role has a major impact on how we operate, you will be joining at a really exciting time as we push forward with our bold strategy to create a food business that champions the cause and purpose of the National Trust to the millions of visitors we welcome each year.
What you'll be doing as a Operational Development Manager / Food and Beverage Manager
You’ll be taking the lead on reviewing, updating and implementing food safety standards and toolkits. Working closely with our Environmental Practices team to reduce and manage food waste and energy consumption.
You'll have
A strong background in successfully managing multi-site operations, preferably in the not-for-profit or charitable sector Extensive knowledge of the UK food and beverage market, managing multi site f&b companies and large teamsA thorough understanding of commercial operations and the drivers for customer satisfaction, repeat business, spend, margins and profitability Good financial awareness, demonstrable understanding and competency in budgeting, forecasting, margin mix and management and delivery against KPIsAble to build a strong network across a disparate organisation Strong operational efficiency and technical awarenessHow We Reward you
Health cash plan – from as little as £3.09 per month for you and your dependentsPension contribution match up to 10%EAP and proactive Health and WellbeingDiscounted gym membership at over 100 leisure facilities across the countryUnique to Us
Work in some of the most beautiful, iconic and unique locations in the UKFree entry to NT properties for you, a guest and your children (under 18)20% off in our Retail and Food & Beverage outletsDiscount up to 35% off a National Trust holiday cottage bookingLooking after your career
Grow your career through professional training courses across the TrustDevelop your skills with an internal secondmentPay review linked to values and behaviours, commitment to progressionIncome protection due to illnessWhat it's like to work here
We provide the best possible working environment for you throughout the building whilst also promoting and fostering a sociable Heelis Community. Do great things for us and we’ll do great things for you and your career.
Heelis is the Central Office for the National Trust; it was named after one of the Trust’s biggest benefactors Mrs William Heelis. There are approximately 700 staff from across the Trust’s directorates, including the Executive team and the Director General, are based here.Heelis was designed to be highly sustainable and has won a number of nationally recognised awards.
Apply for this fantastic Operational Development Manager / Food and Beverage Manager today!