About this role
REQUIREMENTS:
Experience - 7+ yearsStrong experience in ServiceNow ITAM, HAM,ITSM, and IntegrationsHands-on experience in designing and implementing ServiceNow integrationsExperience in ServiceNow Asset Management processes and best practicesExperience in other modules like ITOM or CSM along with ITIL knowledgeServiceNow SPM certification is mandatoryStrong understanding of ITAM, HAM, SAM, and ITSM modulesAbility to translate business requirements into technical solutionsExperience in developing and implementing technical solutions and performing integration testingHands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJSStrong problem-solving, communication, and stakeholder management skillsAbility to work in a global delivery environmentRESPONSIBILITIES:
Work with the ServiceNow team to implement ServiceNow solutions across global locationsProvide technical expertise in ServiceNow ITAM modules, including HAM and SAMDesign, develop, and implement ServiceNow integrationsUnderstand business needs and align them with standardized processes and solution designDevelop and implement technical solutions on the ServiceNow platformPerform component integration testing and ensure quality deliveryConfigure and customize ServiceNow applications based on business requirementsImplement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJSCollaborate with cross-functional teams to ensure successful project deliveryTroubleshoot and resolve technical issues on the ServiceNow platformEnsure adherence to ServiceNow best practices and continuous improvement initiativesParticipate in design reviews, code reviews, and provide technical recommendations Bachelor’s or master’s degree in computer science, Information Technology, or a related field