About this role
In your role as an Automotive Technical Parts Advisor for an international premium automobile manufacturer:
You will provide expert assistance in the diagnosis of complex issues related to parts and support the dealer network with quick solution finding of technical product issuesYou will work closely with the technicians of the respective workshops and dealerships and support them with parts advice via specified communication channelsWith your practical workshop experience, you will not only support the dealerships with parts related support for the entire product range, but also act as an interface between the manufacturer and the dealersWhat we offer
Ability to equally accommodate working from home office or remote location based on geographical availabilityOpportunity to work with one of the biggest automotive brandsRegular trainings and access to global career opportunities/career progressionA professional but relaxed working environment, as part of a welcoming and diverse team Experience in the automotive industry, ideally within a dealership, workshop, or manufacturer environmentSolid understanding of technical issue resolution and warranty processesFluent English and German (minimum B1-B2 level)Strong communication skills with a keen eye for detailCustomer-focused mindset with a proactive and solution-oriented approachAbility to work independently, manage priorities effectively, and take ownership of tasks MSX International | Automotive & Mobility Business Solutions
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.