About this role
Your responsibilities
The Server's priorities and responsibilities are to exceed our guests' expectations by providing the highest level of consistent hospitiality, professional, and courteous service.
Prepare a wide variety of coffees/teas/smoothies for both to-go and seated guestsProvide exemplary service to all guests by applying knowledge of the food and beverage menus by engaging with guests at every opportunityProperly execute all steps of food and beverage counter and table serviceMaintain POS cash controls per company guidelines (cash, credit cards, discounts, complimentary items, etc….)Ensure all standards are exceeded within the operations, including guest welcome, orders, delivery of food and beverage, and clearing tablesFollow all daily and weekly cleaning assignmentsPerform inventory counts as required or assigned by the supervisorRespond positively to any guest's requestsExecute daily pre- and post-shift checklists in a timely mannerPrepare all menu items as designed by the menu, including presentation at all timesMaintain a clean and organized work areaMonitor station and stock with appropriate inventory and supplies as neededManage and stock inventory of kitchen ingredients, food items, and suppliesLabel food items and store them in the correct place according to plansComply with nutrition and sanitation regulations and standardsCollaborate with the Head Chef to ensure efficient operation of the kitchenWash dishes / take trash out What you should bring
Barista and table service experienceCommitment to our Cafe goals and objectivesTeam player that can be relied on to be self-managed as/when neededStrong Guest Service focus with natural ability to engage with guestsProficiency in all aspects of food and beverage service and operationsUnderstanding of wine and craft beerWelcoming and polite manner, neat and professional appearancePunctuality and willingness to work flexible hours including early mornings, evenings, weekends, nights and/or holidaysAbility to work independently and as part of a teamTIPS certification requiredValid Food Handler’s Certificate requiredIn-depth knowledge of NYC Department of Health standards We offer competitive salaries, paid vacation and sick time, medical, dental, vision and life insurance options, 401K plan, company incentive plan, rewards for good performance, training, continuous opportunities for growth, a great working environment with an energizing employee culture, and so much more!
The Motel One Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis covered under applicable law.