About this role
Duties may include, but are not limited to: • Receive new losses and verifies accuracy of information via coverage. • Register new loss information on system. • Perform all file updates on system as directed by claim reps/team leader. • Register loss payments on system. • Provide customer service to agents, insureds, clients and other customers. • Process authorized payments. • Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters. • Typing, photocopying, indexing and filing.
Reports to an Operations Supervisor or to Claims Team Leader.
DESIRED QUALIFICATIONS: • 2 years previous claims processing experience. • Strong customer service background. • Ability to operate and contribute positively in a team-based environment. • Good written and oral communication skills including effective telephone skills. • Ability to work independently under limited supervision. • Superior organizational skills and the ability to effectively manage multiple priorities. • Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work. • Strong working knowledge various Microsoft applications such as Excel (Pivot Tables and Formulas, helpful) Word and Outlook (email management and potentially multiple calender's). • Committed to high standards of behavior and performance. GED or High School/ 2+ years college preferred
All your information will be kept confidential according to EEO guidelines.