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IT Service Specialist - Foundation Support @ METRO/MAKRO

ROOnsiteFull-timeJob reference REF34511X
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About this role

Your Responsibilities:

Supporting the METRO Group corporate applications addressing core business needs like Sales, Logistics, Finances & Accounting; Monitoring & reporting of data flows, in real time, between existing productive systems, meeting specific deadlines; Diagnosing and troubleshooting issues on live production environments; Analyzing and solving the incidents sent by the First Level Support; Assessing, troubleshooting and escalating user problems to specialized teams when necessary. Required key competencies and qualifications:

Knowledge of SQL language: performing queries, ability to understand basic SQL code; Prior experience working with SAP solutions;Analytical thinking and problem solving skills; Proactive, result oriented team-player with the ability to work independently also; Ability to respect deadlines and prioritize a busy workload; Good verbal, written and inter-personal communication skills; Able to define problems and identify solutions; Very good fluency in English (written and verbal). What we offer at METRO.digital?

Hybrid and agile work: thrive in a flexible, multicultural environment.At METRO.digital, we promote work-life balance through a hybrid working model. You’ll be part of self-organizing, multicultural teams that collaborate in an agile setup.

People development: when you grow so do we!We want you to become the best version of yourself with individual and company-wide programs and trainings for people development. Focused among other on development, leadership, appreciation ... it´s time to upskill your career.

Support with individual solutions: we are people-caring!We offer support whenever you need it - at every stage of your professional journey.

Want to know more about all our benefits? Discover more here.

Let´s connect soon. Apply for the role now!

Position grade within our career framework: IT Consultant Md4, Md5, Md6, Md7.

Skills

Foundation TechInformation TechnologyMid-Senior LevelWholesale

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