About this role
As Senior Specialist for Contract & Catalogue Management, you will be responsible for creating and maintaining contracts and catalogues in SAP Ariba on behalf of all METRO countries, validating country-submitted data, ensuring compliance with global configuration standards, and peer-reviewing work as additional specialists join. You will be the Ariba subject matter expert for the team.
Key Responsibilities
Receive and validate contract and catalogue requests submitted by country Procurement teams via the shared inbox and trackerCreate and configure contracts and catalogues in SAP Ariba in line with global templates and LUCA programme standardsPerform data validation checks on all incoming requests — identifying missing fields, inconsistencies or non-compliant data before processingManage the contract and catalogue request tracker on a daily basis, updating status, flagging blockers and communicating with country teamsAct as peer reviewer for Specialist-level work, ensuring quality and first-time-right accuracyServe as Ariba subject matter expert — advising the Team Lead and country teams on configuration options, limitations and best practicesLiaise directly with country stakeholders to resolve data queries and obtain approvalsContinuous Improvement:
Identify recurring data errors or process gaps and propose structural fixes (e.g. request form improvements, quality gate checklists)Support the development and maintenance of process documentation and standard operating proceduresContribute to post-peak capacity planning and potential redeployment planning from Q1 2027Skills & Competencies:
Expert-level knowledge of SAP Ariba — specifically contract module, catalogue management and Guided Buying configurationHigh attention to detail and strong data accuracy discipline — first-time-right mindset is essentialAbility to manage multiple requests in parallel, prioritise effectively and meet SLA targetsClear and professional communication in English, with experience working with cross-cultural stakeholdersStructured working style — able to set up trackers, templates and SOPs from scratchProactive problem-solver — flags issues early rather than waiting for escalationAbility to train and support junior team members Bachelor's degree in Business, Supply Chain, Procurement, IT or a related field5+ years of experience in procurement operations or indirect procurement, with a strong focus on SAP AribaHands-on experience with SAP Ariba contract management and/or catalogue configuration — mandatoryExperience with SAP S/4HANA or SAP MM is a plusExperience in a shared services, GCC or multi-country environment is preferredFluency in English is required