About this role
As Regional Manager, you will hold full operational accountability for the performance, delivery and profitability of employment services contracts across your allocated region.
Leading a team of Service Managers across multiple sites in metro Melbourne, you will drive performance against contractual, financial and quality measures, while strengthening relationships with employers, Services Australia and key community stakeholders. You will represent atWork Australia at a regional level and play a critical role in business growth, client attraction and service excellence.
In this role, you will:
Lead, coach and develop Service Managers to achieve strong performance and engagementEnsure all contractual, compliance, quality and financial obligations are met or exceededDrive placement, outcome and market share performance across all Employment Service AreasBuild and maintain strong relationships with Services Australia, employers and community partnersProvide clear operational leadership, performance management and governance oversightContribute to financial forecasting, reporting and risk managementRepresent atWork Australia at regional forums, committees and community eventsChampion continuous improvement, service excellence and values‑led leadership You’re a confident, commercially minded leader who thrives in complex, outcome‑driven environments. You bring strong judgement, emotional intelligence and the ability to balance performance with people‑centred leadership.
You will bring:
Proven experience leading teams and/or multiple sites within employment services or a related industryStrong understanding of contractual and compliance‑based service delivery environmentsSound financial and commercial acumenDemonstrated capability in leadership, coaching and performance managementExceptional stakeholder management and relationship‑building skillsStrong communication, organisational and decision‑making abilitiesA current Australian Driver’s Licence We believe in supporting you, so you can support others.
Enjoy a range of benefits including:
12 Weeks Paid Parental LeaveLeadership development & career pathways across MedHealthQuarterly social events & recognition programsWellbeing initiatives & Employee Assistance Program (EAP)Fitness PassportSalary packaging & the ability to purchase additional leaveAll the tools and tech you need to thriveYou are welcome here.
Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.