About this role
Identity Goverance Administration (IGA) program encompasses the planning, design, implementation, maintenance, support, and continuous improvement of provisioning and identity governance services across the global enterprise. We are currently searching for an Analyst to join our team. A go-getter with a background of user administration or identity / access management would be ideal for this role. A background of cybersecurity operations, audit, or data analytics could also be good fit.
PRIMARY RESPONSIBILITIES
Provide stellar IAM user and stakeholder supportSupport project efforts through gathering requirements and assisting with build and validation of modernized IAM capabilities.Ensure application team alignment of identity governance controls which leverage best practices and establish a solid scalable foundation.Support implement through data analysis and clean-up and authoring proper project and audit required documentation.Act as next-level escalation for IAM OperationsConduct rootcause analysis, collaborating with Engineering leads to identify bug fixes and/or enhancementsComplete and/or coordinate IGA system maintenance and change controls processes for patching and upgradesConduct reporting and data clean-up activitiesPull and prepare audit artifactsBuild and maintain knowledge-based articlesRecommend product enhancements and bug fixesRecommend process improvementsContinuously seek operations, product and IAM customer experience improvementsCollaborate closely with fellow IAM team members, as well as end-users and IAM stakeholders 3+ years of related hands-on engineering or analyst experience2+ year experience with Identity Governance tools and/or processes is preferredGood understanding of identity/access management and security best practicesExperience with IAM tools such as Saviynt, SailPoint, Active Directory, and/or Azure EntraID is preferredFamiliarity with workstream tools such as Service Now, Jira, Confluence is a plusAbility to manage and complete multiple tasks in a fast-paced environmentWell organized, detail oriented, analytical thinker and problem-solverCollaborative team player, who will work closely with IAM and other teamsHighly developed interpersonal, written and verbal skills with an ability to convey technical concepts in business termsKnowledge of other IAM practices and systems’ interoperability is a plusGreat technical and process documentation skillsEnthusiastic about learning and incorporating new tools and processes to improve the user experience and build operational efficiencies