About this role
About the Role
We are looking for a detail-oriented and customer-focused professional to join our Service Data team. The role combines logistics administration, data management, warehouse support, and customer service activities. You will play a key role in ensuring the accurate processing of inbound and outbound logistics transactions while acting as a bridge between customers, warehouses, transport providers, and internal stakeholders.
Key Responsibilities:
Process and maintain logistics and warehouse-related data within company systemsCreate, update, and validate inbound and outbound ordersReview transport and shipping documentation to ensure accuracy and completenessMonitor shipment status and update customers and stakeholders as requiredCoordinate with warehouses, transport providers, customs agents, and internal teams to ensure smooth execution of operationsManage shared mailboxes and respond to customer inquiries in a professional and timely mannerMaintain operational trackers, reports, and supporting documentationFollow established procedures and service level agreements to ensure data quality and operational excellenceIdentify discrepancies, investigate issues, and proactively drive resolutionParticipate in process improvement and automation initiatives aimed at increasing efficiency and service quality Education:
University Degree, preferably in a discipline involving numbers and/or logical thinkingThe number of years of experience required:
Experience of min 1 years of experience in work in logistics, back-office operations and or accounting functionsExperience in a Shared services center environment is an advantageWe will consider a lower experience in lieu of skillsets and attitude. Do not hesitate to apply!Technical skills/knowledge:
Experience with ERP/CRM/ FO or BO systems will be usefulStrong analytical skillsStrong interpersonal skillsPC literate (MS-office tools, etc.)Good Excel skills is necessaryKnowledge of any programming, app development experience would be a huge benefitLanguage ability:
English - verbal and written Soft skill:
Communication skillsTeamworkProblem-solvingCommitmentFlexibilityInitiative / creativityExperience in working with tight deadlinesExperience in working in a service-driven environment Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Our Benefits
25 annual paid leave
Flexible working hours
Food vouchers
Transportation allowance
Additional medical & dental insurance
Life insurance
Sports card with 90/10 coverage
Various learning & development opportunities
Yearly performance evaluation plans
Social clubs & Wellbeing initiatives
Team buildings & social events
Employee Referral Program