About this role
The HR GBS Specialist – Talent Acquisition (Australia) is responsible for delivering end-to-end Talent Acquisition and Onboarding services for the Australia portfolio within the Asia Hire to Retire (H2R) Shared Business Services organization.
The role partners closely with Hiring Managers, HR Business Partners and Centers of Expertise to deliver an efficient, high-quality and customer-focused recruitment and onboarding experience. In addition to managing recruitment operations for Australia, the role supports regional business continuity through the established Buddy Model, contributes to process standardization and actively identifies opportunities to improve service delivery, candidate experience and operational efficiency.
Main Responsibilities:
Talent Acquisition
Lead the end-to-end operational delivery of Talent Acquisition activities for the assigned Australia portfolio, ensuring recruitment activities are delivered accurately, efficiently and within agreed service levels, including:
Job requisition creation and validationJob posting and advertisement managementCandidate sourcing through approved channelsCandidate screening and shortlistingInterview scheduling and coordinationHiring manager communication and supportCandidate communication throughout the recruitment lifecycleOffer preparation and approval coordinationOffer presentation and negotiation supportOffer acceptance and pre-employment activitiesBackground screening and pre-employment coordinationRecruitment administration and documentationRecruitment reporting and case managementOnboarding:
Coordinate and execute onboarding activities, including:
Pre-boarding coordinationEmployment documentationEmployee record creation in WorkdayOnboarding checklist managementDay 1 readinessNew hire documentationOnboarding checklist management.Start date coordination.New hire communication.No-show and revised start date administration.Coordination with Payroll, HR, IT and other support functions.Monitoring onboarding completion through the first 90 days.Operational excellence
Support the continuous improvement of Talent Acquisition services by:
Identifying process improvement opportunitiesSupporting recruitment standardization initiativesReducing manual activitiesImproving recruitment cycle timesSupporting implementation of automation initiativesSharing recruitment best practices across the Asia teamProcess Documentation & Knowledge Management
Support Recruitment and Onboarding process framework by:
Contributing to updates of Standard Operating Procedures (SOPs)Maintaining work instructions and Knowledge ArticlesIdentifying documentation improvements based on operational experienceSupporting knowledge transfer and cross-training activitiesEnsuring local Australian process variations are accurately documented where approvedGovernance & Compliance
Support operational governance through:
Monitoring recruitment SLAsTracking recruitment KPIsSupporting audit readinessEnsuring compliance with approved recruitment processesEscalating operational risks or non-standard recruitment cases as appropriate.Supporting workforce planning inputs through accurate recruitment data.Ensuring recruitment activities are objective, fair and aligned with LDC’s diversity and inclusion principles.Buddy Responsibilities:
Primary Buddy:
H2R Specialist, Australia Employee Lifecycle & HR Services
Responsibilities include:
Knowledge sharing.Mutual operational support.Supporting process changes.Emergency support may be provided for Singapore & Malaysia Talent Acquisition with the purpose of operational excellence and knowledge build and expertise.
Decision Making:
Has authority to:
Prioritize operational recruitment activitiesResolve complex recruitment casesRecommend process improvementsEscalate recruitment risksRecommend updates to Recruitment and Onboarding SOPsSupport workload balancing across the recruitment teamRecommend improvements to candidate and hiring manager experienceExperience:
3-5 years of Talent Acquisition, Recruitment Operations or HR Shared Services experience within a multinational organization.Experience managing recruitment activities across multiple roles or business functions.Experience coordinating onboarding activities in a structured HR environment.Experience partnering with hiring managers and HR Business Partners.Experience working with Applicant Tracking Systems and Workday Recruiting or comparable HR platforms.Experience supporting recruitment in Australia or similar employment markets is highly desirable.Experience working in a multinational, matrix or Shared Services environment is preferred.Demonstrated ability to manage high recruitment volumes while maintaining quality and candidate experience.Education:
Bachelor’s degree in Human Resources, Business Administration, Law, Psychology or a related field, equivalent experience will also be consideredProfessional recruitment certification or HR qualification considered an advantageLanguages:
Fluent English (spoken and written) Additional Asian language is an advantageTechnical/ Functional skills:
Workday RecruitingApplicant Tracking Systems (ATS)Microsoft OfficeExcelRecruitment AnalyticsProcess DocumentationSOP DevelopmentKnowledge ManagementHR case management toolsOther Competencies:
The successful can demonstrate a strong customer and candidate-centric mindset, building trusted relationships with hiring managers and stakeholders through effective communication, collaboration and professionalism. You can exercises sound judgement, proactively resolve challenges and continuously seek opportunities to improve processes and simplify ways of working. You are eager to support colleagues through coaching and knowledge sharing, adapting well to changing business priorities and contributing to a culture of continuous learning, accountability and operational excellence.
Staff:
No direct reports
Key Stakeholder Relationships
Builds and maintains effective working relationships with the Asia Service Delivery Lead, Hiring Managers, HR Business Partners, Talent Acquisition CoE, HRIS, Payroll, IT, Local HR teams and H2R process owners to ensure efficient recruitment and onboarding delivery. Externally, collaborates with candidates, recruitment agencies, background screening providers, assessment partners and other recruitment-related vendors as required.
Job challenge
Contributing and developing expertise to the delivery of high-quality HR services in a dynamic, collaborative, and process-driven environment.
Work environment and Additional information
Corporate office environment
Additional Information for the job
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Our Benefits
Competitive salary and benefitsHybrid work available (not applicable to all roles)Pension contributionsAccess to Training and Development Access to Concierge Partnerships Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us