About this role
JOB DESCRIPTION
The HR Operations Specialist, Global Mobility is responsible for the execution and coordination of global mobility processes within Shared Business Services, ensuring compliant, efficient, and high-quality service delivery.
The role primarily supports Global Mobility processes while maintaining cross-functional capability to support Annual Pay activities as part of a structured cross-skilling model.
Main Responsibilities:
End-to-End Mobility Process Execution
Execute and coordinate global mobility processes, ensuring timely and accurate delivery of case activities.Support the full lifecycle of mobility cases, including initiation, coordination, and closure.Case Management & Coordination
Manage mobility cases, including more complex or non-standard situations.Coordinate with HR, employees, and external vendors to ensure smooth execution.Data Validation and Compliance
Ensure accuracy and completeness of mobility data across systems.Validate documentation and ensure compliance with policies and requirements.Stakeholder Management
Act as key point of contact for HR stakeholders and employees for assigned cases.Provide guidance on process steps and requirements.Issue & Exception Handling
Handle complex or sensitive cases and resolve operational issues.Escalate where required and ensure timely resolution.Cross-Process Support
Provide support to Annual Pay processes during peak periods, including data validation, coordination, and reporting activities.Maintain working knowledge of compensation processes and data requirements.Continuous Improvement
Identify opportunities to improve data quality, process efficiency, and standardization.Support the development, improvements and updates to SOPs, and their implementation. Experience:
Experience in global mobility, HR operations, or shared servicesExperience handling case-based processes and stakeholder coordinationExposure to global or multi-country environmentsStrong attention to detail and data accuracyStrong Excel and data handling skillsKnowledge:
Good understanding of global mobility processes and case managementKnowledge of compliance and documentation requirementsUnderstanding of case management and service delivery conceptsAwareness of service delivery concepts such as SLAs and case management is an advantageEducation:
Master’s degree in Human Resources, Business Administration, Finance, or a related field, equivalent experience will also be consideredLanguages:
English (Fluent) Technical/ Functional skills:
Experience with HR systems and case management toolsStrong data handling and validation skillsAbility to manage case workflows and documentationFamiliarity with reporting and tracking toolsAbility to coordinate across multiple stakeholdersOther skills and competencies:
Strong organizational skills and ability to manage multiple casesStrong attention to detail and compliance mindsetGood stakeholder management skillsAbility to manage multiple cases and prioritiesStructured and organized approachProblem-solving capabilityAdaptability and cross-functional mindset Additional Information for the job
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
Our Benefits
25 annual paid leave
Flexible working hours
Food vouchers
Transportation allowance
Additional medical & dental insurance
Life insurance
Sports card with 90/10 coverage
Various learning & development opportunities
Yearly performance evaluation plans
Social clubs & Wellbeing initiatives
Team buildings & social events
Employee Referral Program