About this role
We are looking for an experienced Quality Assurance Lead to join our team and play a key role in shaping how quality is embedded across our scientific operations.
This is not a traditional compliance role. You will support diverse scientific teams, each with their own challenges, requirements, and ways of working. One day you could be supporting a specialist analytical testing team with complex accreditation requirements; the next, partnering with operational support teams to strengthen processes and improve how we work.
This role is ideal for someone who enjoys variety, thrives on solving problems, and has the confidence to challenge existing thinking. You will be the person who helps teams move from “we can’t do that” to “how can we make that work?”
What you’ll be doing
Act as a trusted quality partner across SSAS, providing expert guidance on compliance, risk, and continuous improvementSupport multiple scientific and operational teams, adapting your approach to different requirements and challengesLead improvement initiatives that strengthen our Quality Management System and enhance operational effectivenessInterpret accreditation requirements and translate them into practical solutions that work for our teamsDeputise for the ISO 17025 Quality Manager and support the ongoing development of our accredited quality frameworkCollaborate with teams and external accreditation bodies, acting as a project manager to coordinate work and ensure successful outcomesAssess improvement actions, considering criticality, severity, and business impact to prioritise effectivelyLead audits, root cause investigations, corrective actions, risk assessments, and change control activitiesSupport the development and optimisation of our electronic Quality Management System (eQMS)Find opportunities to improve processes through technology and smarter ways of working, including solutions such as SharePoint and digital quality toolsCoach and support colleagues at all levels, from junior team members through to senior leaders Experience working within an ISO/IEC 17025:2017 accredited laboratory environmentA strong understanding of quality management systems, accreditation requirements, and compliance frameworksExperience leading audits, investigations, corrective actions, and continuous improvement activityQuickly grasp different teams, processes, and requirements, adjusting your approach accordinglyExperience implementing or improving quality systems, ideally with exposure to digital QMS solutionsStrong project management skills, with the ability to coordinate activities across multiple teamsExcellent communication skills, with the confidence to influence, challenge, and build relationshipsWhat will make you successful?
This role requires someone who brings energy, curiosity, and a solutions-focused mindset.
You will be someone who:
Sees opportunities where others see barriersCan challenge decisions constructively and influence positive changeBuilds trust quickly with both scientific and operational teamsIs comfortable working with ambiguity and creating structure where none currently existsCan balance technical compliance requirements with practical business needsBrings enthusiasm and optimism, helping teams feel that improvement is achievableIf you enjoy variety, problem-solving, and being someone who transforms complex challenges into effective solutions, this could be the role for you.
Our Values
PassionCuriosityIntegrityBrillianceRespectEqual opportunities
We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits.
For more information about us, please visit our website: https://www.lgcassure.com/