About this role
Quoting Specialist (m/f/d) - French Speaking
Hybrid | 📍Łomianki, Poland (2-3 days per week in the office)
Help scientists around the world access the products they need. Drive exceptional customer experiences. Make an impact.
At LGC Standards, our purpose is simple: Science for a Safer World.
Every day, scientists, laboratories, manufacturers and research organisations rely on our products to ensure the quality, safety and accuracy of their work. As a French Speaking Quoting Specialist, you'll play an important role in making that happen.
This isn't simply about producing quotes. You'll be a trusted partner for customers, helping them navigate their requirements, finding solutions, and ensuring they receive a seamless and positive experience from first enquiry through to quotation.
Working as part of our international commercial team, you'll support customers across French-speaking markets while collaborating closely with Sales, Operations and Customer Service colleagues. Your ability to build relationships, solve problems and proactively support customers will directly contribute to our success and customer satisfaction.
What you'll be doing
Creating accurate and timely quotations for customers across French-speaking marketsManaging customer enquiries and helping customers find the right products and solutionsFollowing up on quotations and supporting their conversion into ordersBuilding strong relationships with customers and acting as a trusted point of contactWorking collaboratively with Sales, Customer Service, Supply Chain and Operations teamsSupporting customers across phone, email, Salesforce and digital channelsEncouraging adoption of our webshop and digital self-service solutionsHandling regulated product enquiries responsibly and in line with compliance requirementsIdentifying opportunities to improve customer experience and internal processes What we're looking for
Fluent French and strong English language skills are a mustExperience in customer service, quotations, sales support, inside sales or a similar customer-facing roleA proactive mindset and genuine desire to help customers succeedStrong communication and relationship-building skillsExcellent attention to detail and organisational abilitiesExperience using CRM systems and business systems such as Salesforce, IFS or similarConfidence managing multiple priorities in a fast-paced environmentA collaborative team player who enjoys working across functionsNice to have
Experience within life sciences, chemistry, laboratory products or another scientific environmentExperience supporting international customersWhy join LGC?
Hybrid working model with 2-3 days per week in our Łomianki officeAn international environment supporting customers in more than 180 countriesOpportunities to learn, grow and develop your careerA collaborative and supportive team culture Our values
PASSIONCURIOSITYINTEGRITYBRILLIANCERESPECTEqual opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about us, please visit our website www.lgcgroup.com