About this role
Manages and supervises the Operations Quality org unit according to defined objectives and KPIsIdentifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service deliveryTakes responsibility for standard & governance adherence and process executionLeads the direct reports in the area of responsibilityPlans the regular team activity in order to cover all the activity stages and reply to all the requests receivedDefines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the resultsIdentifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledgeProposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growthFunctional accountability for Operations Quality on shift level
Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costsManages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities Level of Education: Engineer or equivalentBranch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply ChainExperience: 3 years of experience in relevant field are necessary.Language: French, EnglishSocial competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / TeamworkProfessional competences: Autonomy / Customer relationship skills / Priority management Next steps?
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LEONI “Mateur North”
Human Resources Management, +216 31 326 237
People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.
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LEONI Wiring Systems Tunisia SARL